1. Overview
Nexraflow ("the App", "we", "us") provides restaurant management, reservation handling, and table management services. We value your privacy and are committed to protecting your personal information.
2. Information We Collect
We may collect the following information when you use our services:
- Account Details: Name, email address, phone number, and authentication credentials.
- Business Information: Restaurant profile details, menu items, table layouts, and staff accounts.
- Reservation & Order Data: Customer contact details, booking times, and reservation records.
- Technical Data: Device model, operating system, diagnostic logs, and push notification tokens.
3. How We Use Information
The information collected is used to:
- Provide, operate, and maintain the app features.
- Manage reservations, orders, and table bookings.
- Send push notifications regarding booking statuses and updates.
- Improve app performance, reliability, and security.
4. Device Permissions
The app may request the following permissions for specific features:
- Notifications: To deliver real-time booking alerts and reservation updates.
- Camera & Photos: To upload restaurant logos and menu item photos.
- Location: To show restaurant locations on maps.
- Internet & Network: To sync data with our secure cloud servers.
5. Data Security
We apply standard security protocols, including encrypted network communications (HTTPS/TLS) and secure access controls, to safeguard your data against unauthorized access or disclosure.
6. Account & Data Deletion
If you wish to delete your account or remove your personal data, please contact your organization administrator or email our support team at info@nexraflow.com. Your data will be deleted upon confirmation.
7. Children's Privacy
Our app is not directed to children under 13, and we do not knowingly collect personal information from children.
8. Contact Us
If you have questions regarding this Privacy Policy, please reach out to us:
Email: info@nexraflow.com